Frequently Asked Questions?
How to rent a private jet?
To book a private jet, simply contact us by phone or submit a request on our website. Tell our managers your desired dates, route, and number of guests. Based on this information, we will prepare the best private jet charter options for you. Once you select the appropriate business jet, we will sign the contract, and you can make payment. We will then ask you to provide a passenger list and any onboard service requirements, and your flight will be fully organized. On the day of departure, a ready-to-fly aircraft and professional crew will be waiting for you.
How to choose an aircraft when buying an airplane?
Key selection criteria include the number of passengers, the planned range of the private flight, and your budget. These parameters determine the aircraft type and size, which directly impacts the level of comfort and the final cost of the charter. Our specialists will provide detailed advice, present several models to choose from, and clearly demonstrate their differences to help you make an informed decision.
What is included in the price of buying a private jet?
The final price of a private jet charter is a comprehensive package. It includes an aircraft with an experienced crew, VIP lounge services (if available at the departure/arrival airport), premium onboard meals, and all required airport taxes. You can also add any additional services to make your business jet charter as convenient as possible.
Can I change the conditions of the booked flight?
Safety is our top priority. Every business jet available for charter undergoes regular maintenance and has all necessary permits. All pilots hold valid licenses and continually improve their skills in regular simulator training and courses. Therefore, a private flight with us is not only comfortable but also completely reliable.
How is the flight safe? What is the level of training of the pilots?
Of course, you can change the flight conditions, and we will make every effort to ensure that all changes are carried out.
How far in advance should I book my flight?
It's best to book 1-2 days before departure, but if there's an available aircraft, urgent flights within a few hours are also possible. The earlier you book, the wider the selection of suitable aircraft.
What are empty legs and how much can you save?
An empty leg is the transfer of an empty aircraft to the next destination or home base. These segments are sold at a discount of 30,000–75,000 rubles off the regular price: a flight that would have cost 1,000–25,000 rubles may cost 1,000–12,000 rubles. Restrictions: the date and route are fixed to the aircraft's schedule, and if the main order is canceled, the flight may be delayed. We publish current empty legs weekly—stay tuned for updates.
What are the rules for baggage, animals, and flying with children?
Baggage allowance is limited only by the compartment's capacity: a light jet can accommodate 5-8 suitcases, while a medium jet and above can accommodate skis, gun cases, and golf bags. Please coordinate any oversized baggage in advance. Pets must travel in the cabin in a carrier or cage; a veterinary passport, microchip, and documents for the destination country are required. Children from birth to 2 years old are welcome at no extra charge.
Is it possible to carry alcohol, smoke, and hold events in the cabin?
Alcohol is permitted in the cabin and is included in catering upon request. Smoking is permitted according to the specific aircraft and operator's rules (most VIP lounges are not permitted, but there are exceptions). Business meetings, presentations, and celebrations are available in the cabin in the middle class and above cabins. Send us a request—we'll prepare a proposal, calculate the content, and analyze options tailored to your needs.
What to do if your flight is delayed or canceled due to weather?
In the event of adverse weather conditions or airport closures, the operator offers flight rescheduling, alternate airport changes, or aircraft replacement—safety always takes priority, and the decision is made by the captain. In the event of a cancellation due to the operator's fault, the cost is refunded. We maintain contact with the operator and promptly reschedule the flight. Send us a request—we'll prepare a proposal, calculate the cost, and analyze options tailored to your needs.
