Frequently Asked Questions?
How far in advance should a flight be booked?
The standard is 24–48 hours before departure: that is enough to confirm the aircraft, crew and slots. For regular clients we arrange a domestic flight from 4–6 hours. International routes need 48–72 hours: overflight permits for some countries take 3–5 working days. On peak dates — Christmas, summer holidays, major forums — aircraft are booked out 2–3 weeks ahead, so plan early.
What are empty legs and how much can you save on them?
An empty leg is the ferry of an empty aircraft to its next job or home to base. Such segments sell at a 30–75% discount to the usual price: a flight that would cost $25K can come to $8–12K. The limits: the date and route are fixed to the aircraft's schedule, and if the main booking is cancelled the flight may shift. We publish current empty legs weekly — watch the listings.
What are the rules on baggage, pets and flying with children?
Baggage is limited only by hold volume: a light jet takes 5–8 suitcases, while midsize and above fit skis, gun cases and golf bags — clear oversized cargo in advance. Pets travel in the cabin in a carrier or crate; a pet passport, microchip and documents for the destination country are required. Children fly from birth to 2 years with no surcharge.
Can you carry alcohol, smoke and hold events in the cabin?
Alcohol is allowed in the cabin and is included in catering on request. Smoking follows the rules of the specific aircraft and operator (not permitted on most VIP cabins, with some exceptions). Business meetings, presentations and celebrations in the cabin are possible on midsize aircraft and above. Send us a request — we'll prepare options, calculate running costs and analyse the best fit for your task.
What happens if a flight is delayed or cancelled due to weather?
In non-flying weather or an airport closure the operator offers a rescheduled departure, a change of alternate airfield or a substitute aircraft — safety always takes priority and the captain decides. If the operator cancels through its own fault, the fee is refunded. We stay in contact with the operator and quickly rebuild the flight. Send us a request — we'll prepare options, calculate running costs and analyse the best fit for your task.
